Privacy Policy

1. Introduction

Welcome to [Company Name]. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, mobile application, or booking services.

2. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing and Payment Information
• Passport and Travel Document Details
• Booking and Travel History
• Login Credentials
• IP Address and Device Information

3. How We Use Your Information

The information collected may be used for:

• Processing flight, hotel, and bus bookings.
• Managing customer accounts.
• Sending booking confirmations and updates.
• Providing customer support.
• Processing cancellations and rescheduling requests.
• Improving our website and services.
• Sending promotional offers and notifications.

4. Information Sharing

We may share relevant information with airlines, hotels, bus operators, payment gateways, travel service providers, and other authorized partners to complete your bookings.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Payment Security

All online payments are processed through authorized third-party payment gateway providers. We do not store complete debit card, credit card, or banking credentials on our servers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website performance.

Users can manage cookie preferences through their browser settings.

7. Data Security

We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system can guarantee complete security.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill business requirements, comply with applicable legal obligations, and resolve disputes.

9. User Rights

Users may request to:

• Access their personal information.
• Correct inaccurate information.
• Update their account details.
• Request deletion of personal information, subject to applicable legal requirements.
• Withdraw consent where applicable.

10. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices or content. Users are encouraged to review their respective privacy policies.

11. Children's Privacy

Our services are not intentionally designed to collect personal information from children without appropriate parental or guardian consent.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be published on this page with the revised effective date.